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Revolutionizing the Restaurant Industry: Increase Profits with Personalized Online Menus and Online Ordering
The restaurant industry has always been highly competitive, with new players entering the market every
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Latest Articles
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The Benefits of Self-Service Kiosks: How Self-Service Kiosks Can Improve Your Restaurant Customer Experience
Self-service kiosks have become a popular way to offer a convenient and efficient experience for
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How Restaurant Loyalty Programs Provide The Data To Help Drive Business Decisions While Improving Customer Experiences
Loyalty programs are a cost of doing business with most restaurants. The programs provide data
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How to Create a Great Restaurant Experience Using Product Innovation
Restaurants are constantly trying to wow their guests with new and exciting experiences. After all,
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How Retailers Are Innovating With Technology To Connect With Consumers
Today’s consumers are tech savvy and expect to be able to access the same online
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Maximize Profitability and Reducing Costs for Your Restaurant
Restaurant profitability is essential to being a successful restaurant operator. Whether you own the business
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Creating a Memorable Restaurant Experience
Restaurant guests don’t come to your establishment once (at least you don’t want a one
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How Convenience Stores Threaten Fast Food Restaurants
Fast-food chains have been struggling to keep up with the demands of customers who are
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How Technology Is Changing The Way We Eat: From Fast Food to Fine Dining
Have you ever walked into a restaurant and been so blown away by the architecture
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Understanding Your Customers with Order History Data
Do you know what your customers’ favorite dishes are at your restaurant? Do you have
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How Ordering Apps Changed How Customers Engaged with Restaurants
As we start, put yourself into the customers shoes and think about how you changed
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The Pros and Cons of Operating A Ghost Kitchen Restaurant: The Secret Behind the Success
A ghost kitchen is where your kitchen services (food prep, cooking etc) are not operated
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How Technology Can Benefit Restaurant Employees Instead of Replacing Them The Rise of Digital Technology in the Restaurant Industry
The restaurant industry is changing at a rapid pace. New technologies are being introduced almost
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Ways Artificial Intelligence Voice Ordering Will Impact Restaurants and Customers
Artificial intelligence (AI) is making its way into every industry, from banking and healthcare to
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Employee and Patient Self Service Kiosks in Hospitals and Healthcare
When it comes to improving patient care and reducing the time it takes to complete
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Emerging Trends in the Travel and Tourism Industry
A couple weeks ago we covered the meetings and events industry and how COVID really
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Ways Loyalty Programs Use Data to Drive Customer Engagement
With the shift in customer expectations, loyalty programs need to evolve in order to meet
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Technology and Experiences to Expect from Quick Service Restaurants in 2023
The restaurant industry is changing at a rapid pace. Fast casual, technology-focused concepts are taking
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Artificial Intelligence in the Restaurant Industry: How AI Will Change Your Experiences
Artificial intelligence (AI) is the next big thing in the restaurant industry. AI is a
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How Third Party Delivery Services are Changing the Pizza Industry
Pizza has been a popular meal for many years, but the pizza industry has recently
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Quick-Serve Restaurants Take the Next Step in Self-Ordering Kiosks
Quick-service restaurants (QSRs) in today’s world need to be able to adapt quickly and offer
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Technology Trends Impacting the Restaurant Industry
Technological advancements in the restaurant industry are so rampant that they’re almost impossible to keep
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Using QR Codes and Kiosks in the Restaurant Industry to Drive More Customer Engagement
In today’s digital world, there is no limit to how businesses can drive more engagement
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How to Get More Customers to Enroll in Your Restaurant Loyalty Program
When it comes to increasing foot traffic and keeping your customers coming back for more,
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How to Drive Your Restaurant Business with Data, Analytics and Insights
In today’s competitive restaurant environment, it’s more important than ever to use data, analytics and
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Restaurant Industry Loyalty Programs – Ways To Retain Customers
Loyalty programs can play an important role in attracting new customers, retaining current ones and
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Emerging Trends within the Meetings and Events Industry
Last week we covered the recreation & entertainment industry and how important technology has been
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How Technology is Changing the Recreation & Entertainment Industry
Last week we covered the lodging industry and how technology has been a driving force
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Driving Change in the Lodging Industry with Technology
Last week we covered the Food and Beverage industry and how the kiosk technology is
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Kiosk Technology in the Food & Beverage Industry
The hospitality industry contains five different sectors and today we are going to dive into
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Meet EZ, The Newest Member of the EZ-Chow Family
Customer expectations, the changing landscape and the need to adapt has led EZ-Chow to observe,
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Celebrating those behind EZ-Chow: An interview with our VP Enterprise Architecture, Michael Haines
Michael Haines, started with EZ-Chow in July of 2018, coming from Humana, where he was
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The Intertwined Intricacies of the Hospitality Industry
Self-service technology has been increasingly important in the evolution of the hospitality industry while improving
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Benefits of Restaurant Technology to Help Retain and Attract Talent
There have been many recent articles and news reports that discuss how technology will replace
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Celebrating those behind EZ-Chow: An interview with Brian Moore, Vice President, Operations & Merchant Success
EZ-Chow Vice President, Operations & Merchant Success, Brian Moore, started with EZ-Chow in May of
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Marketing, Promoting Products and Driving Sales with Self-Service Kiosks
Self-service kiosks in the restaurant industry have many advantages and benefits for your business especially
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Celebrating those behind EZ-Chow: An interview with our founder, Mo Sloan
EZ-Chow Founder, Mo Sloan, started the Louisville based custom Point-of-Sale digital ordering integration solutions company
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Changing Customer Behaviors with Self-Service Kiosks
Technology has been transforming the way customers interact and engage with brands for years. Some
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Improve Your Menu Management with an EZ-Chow Kiosk
Self-service Kiosks offer many benefits such as reduced labor costs, increased profitability, and a better
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How Kiosks Can Help with Your Restaurants Labor Issues
You are not only battling rising costs, but you are also battling staffing and labor
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How EZ-Chow Kiosks Can Help Restaurants Combat Inflation
Over the past couple of years, restaurants have been faced with many challenges due to
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How Data Analytics Can Help Restaurants Reinvent Themselves
Customer experiences and data analytics go hand-in-hand to give restaurants helpful insights about guests as
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Restaurant Technology that is Changing Customer Experiences
Restaurants both big and small are having to compete with many different dining options and
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How to Transform College Dining Experiences with Kiosk Ordering
College students are always on the go, running from one end of campus to the
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Meeting Customer Expectations of Always-Connected Diners
The digital age has completely changed the way consumers access, use and consume data. The
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Using Technology to Solve Restaurant Challenges
The restaurant industry faces staffing issues, changing customer expectations, and tight margins with rising food
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The Importance of Data Collection from Your Online Ordering Platform
Restaurants have been collecting customer data for years using various methods. Two that come to
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The Future of Self-Service Ordering: Faster Service & Reduced Wait-Times with Kiosks
Customers’ expectations are always changing and brands need to plan on ways to stay ahead
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Increasing Revenue and Profits with Up-Selling and Cross-Selling
Brands are always looking for ways to maximize revenue and profits. Upselling and cross-selling are
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Benefits of Online Ordering and a Good Mobile Experience
Ordering online has become the new norm in our fast-paced world, especially when it comes
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The Importance of Quality Photography to Grow Your Online Ordering Platform
Photography is important to the online experience especially as it relates to online ordering. Since
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How to Approach Staffing Issues and Supply Chain Challenges
No doubt every business has faced staffing issues and supply-chain disruptions at one point or
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3 Tech Trends Your Business Should Try in 2022
We can all agree that the pandemic has drastically changed the way of our world
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Need a sales lift? Lean on LTOs
Holiday season is upon us and with that comes several opportunities to capitalize on flavor
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Boost business with beverages to-go
Online ordering has no doubt helped ease the pressure as restaurant operators have pivoted to
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What Are Online Ordering Considerations During COVID-19?
This edition of MRM’s “Ask the Expert” features advice from EZ-Chow Inc. Please send questions to Modern