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The Importance of a Strong Digital Ordering Platform for Restaurants
Restaurants need to adapt to the changing consumer preferences and behaviors. One of the key
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Latest Articles
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The Impact of Self-Service Kiosks on Bakeries and Cafes
Customers are always looking for quick and convenient ways to order and pay for their
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The Power of Self-Service Kiosks in Quick-Service Restaurants
Efficiency and customer satisfaction are key factors for success in the fast-paced quick-service restaurant (QSRs)
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How Self Service Kiosks Revolutionize Coffee Shops
Customers are increasingly seeking convenience and efficiency in every aspect of their lives. This demand
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How McDonald’s Self-Service Kiosks Changed the Customer Experience Game
In the aways changing fast-food industry, customer experience is a key factor for success. As
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The Benefits of Self-Service Kiosks for Food Ordering at Resorts and Hotels
Convenience and the ability to put the customer and experience first is paramount, especially in
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The Advantages and Disadvantages of Self-Service Kiosks
Restaurants are constantly seeking innovative ways to enhance customer experience and streamline operations. One such
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The Power of Mobile Ordering for Restaurants: Boosting Efficiency and Revenue
Mobile ordering apps have become the game-changer for the restaurant industry where convenience and speed
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The Advantages of Self-Service Kiosks in University Cafeterias
A better and enhanced overall customer experience starts with efficiency and convenience. This holds true
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The Benefits of Implementing a Reservation System in Restaurants
In the rapidly evolving and competitive landscape of the restaurant industry, maintaining a competitive edge
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Kiosks for Restaurants: Empowering Guests and Boosting Business
In today’s fast-paced world, convenience and efficiency are key factors in the success of any
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How Self-Ordering Kiosks Revolutionize the Fast Food Industry
The fast food industry is constantly evolving to meet the changing preferences and demands of
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Millennials and Gen Zers Embrace the Digital Revolution in Food Ordering
In our contemporary, high-speed culture, where technology holds a crucial position in our day-to-day existence,
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Streamlining Restaurant Operations With an Integrated Online Ordering Solution
The restaurant industry has always been a fast-paced and ever-evolving space. With the rise of
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Level Up Your Restaurant’s Loyalty Program: How Gamification Can Boost Customer Engagement
As a restaurant owner, you know that customer loyalty is essential to your business’s success.
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Enhancing the Restaurant Experience with Digital Signage
In the competitive restaurant landscape, it is crucial for businesses to find effective ways to
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Boost Reservations and Customer Satisfaction with a Restaurant Reservation System
With the experience we have had at EZ-Chow, it is important for a restaurant to
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Resident Business Ninja Andrew of Write For Me interviews Mo Sloan, Founder of EZ-Chow
Join resident Business Ninja, Andrew (of Write For Me), in this exciting episode as he
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The Importance of Creating Great Restaurant Customer Experiences
In the fiercely competitive restaurant industry of today, the paramount factor for success is providing
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How Self-Service Kiosks Can Solve Labor Shortages and Improve Employee Compensation
For many restaurants today, labor shortages have become a significant concern for many, including retail
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5 Proven Strategies for Promoting Your Online Ordering Website to Hungry Customers
As someone who has owned a restaurant as a franchisee, I know how important it
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Transform Sales and Customer Retention with Integrated Loyalty Programs
In the highly competitive restaurant industry, customer loyalty plays a crucial role in the success
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How Self-Service Kiosks Can Revolutionize Your Restaurant Operations
Efficiency is crucial in the restaurant industry. Streamlined operations save time, resources, and enhance customer
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Having a User-Friendly Online Ordering Platform can Boost Restaurant Sales
With changing customer expectations, it is important in having a user-friendly online ordering platform for
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The Importance of an Online Ordering Solution for Restaurants
For changing customer expectations and their ability to access the information they want from their
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The Importance of Menu Optimization for Restaurants
In the cutthroat world of the restaurant industry, one of the most crucial factors determining
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The Future of Dining: Exploring the Most Important Types of Restaurant Technology
In today’s fast-paced world, technology has permeated every aspect of our lives, and the dining
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Adopting Customer-Centric Strategies: How Restaurants are Adapting to the Evolving Needs of Their Customers
In the fast-paced restaurant industry, customer demands and expectations are constantly changing. Simply serving quality
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Transforming the Restaurant Experience: The Power of Self-Service Kiosks for Enhanced Revenue and Customer Satisfaction
Constantly evolving, the restaurant industry is currently abuzz with a groundbreaking trend that has caught
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Unlocking Profit Potential: Leveraging Upselling and Cross-Selling in Self-Service Kiosks
Self-service kiosks have emerged as a favored choice for today’s consumers seeking convenience and efficiency
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Unlocking the Taste of Success: Harnessing Customer Experiences to Propel Your Restaurant Business
Serving delectable dishes alone won’t guarantee triumph in the competitive world of restaurants. To truly
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The Power of Data: Boosting Restaurant Sales and Enhancing Customer Engagement
In today’s digital era, harnessing the power of data is paramount. Restaurants that effectively utilize
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Why Regulars Keep Coming Back: The Key Elements of a Restaurant That Wins Over Customers for Life
When it comes to the restaurant industry, customer loyalty is everything. A loyal customer not
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Maximize Revenue and Delight Customers: Unlocking the Power of Content Creation for Your Online Restaurant Menu
Struggling to boost your restaurant’s earnings while ensuring customer satisfaction? In today’s digital era, a
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Embrace the Future of Restaurant Management: Boost Your Bottom Line with Chatbots and AI
n the fiercely competitive and fast-paced restaurant industry, staying ahead requires more than just exceptional
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Enhancing Food Truck Efficiency with Self-Service Kiosks
With the rising popularity of food trucks and their mouthwatering array of unique cuisines, running
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The Future of Dining: Revolutionizing the Restaurant Industry with AI Technology
Discover how AI technology is reshaping the restaurant industry and revolutionizing the dining experience. In
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Revolutionizing the Restaurant Industry: How Self-Service Kiosks Can Curb Discounting
In the highly competitive restaurant industry, businesses are constantly seeking strategies to differentiate themselves. One
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Unlocking the Power of Google Reviews: How Your Restaurant Can Benefit
As a restaurant owner, you understand the importance of delivering a remarkable dining experience to
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From Skeptics to Supporters: How to Overcome Customer Resistance to Self-Service Kiosks
Self-service kiosks are increasingly common in the business world, offering an easy and effective means
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The Rise of Delivery Robots: How They’re Changing the Way We Order Food
The world of food delivery has evolved significantly from the days of calling a restaurant
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Revolutionizing Restaurant Experiences: The Rise of Mobile Apps for Ordering, Reservations, and Special Offers
Gone are the days of waiting in long queues or struggling to grab the attention
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The Benefits of Embracing Online Ordering for Restaurants in 2023 and Beyond
The demand for convenience is on the rise, and customers’ expectations are changing as technology
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How Self-Service Kiosks are Changing the Game in the Restaurant Industry
Self-service kiosks have become a game-changer in the restaurant industry. These kiosks are gaining immense
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From Mobile Apps to Self-Service Kiosks: Exploring the Latest Trends in Fast Casual Ordering
Fast casual restaurants are becoming increasingly popular in our fast-paced world where customers don’t want
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Unlock the Potential of QR Codes: Boost Customer Engagement in Your Restaurant
As a restaurant owner, you’re always looking for ways to improve the customer experience and
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Revolutionizing the Restaurant Industry: How Self-Service Kiosks are Enhancing the Dining Experience
The restaurant industry has been evolving, and the emergence of self-service kiosks has created a
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Menu Magic: How to Optimize Your Restaurant’s Online Menu for Maximum Business Impact
As a restaurant owner, you know that your online menu is one of the most
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From Personalized Rewards to Social Media Engagement: Innovative Ways Restaurants Can Boost Customer Loyalty
In today’s competitive restaurant industry, customer loyalty is more important than ever. With so many
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From Brick-and-Mortar to Doorstep: The Impact of Third-Party Delivery on Merchant Marketing
In today’s fast-paced world, convenience is king. Consumers want everything at their fingertips, and that
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Revolutionizing the Restaurant Industry: Increase Profits with Personalized Online Menus and Online Ordering
The restaurant industry has always been highly competitive, with new players entering the market every
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The Benefits of Self-Service Kiosks: How Self-Service Kiosks Can Improve Your Restaurant Customer Experience
Self-service kiosks have become a popular way to offer a convenient and efficient experience for
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How Restaurant Loyalty Programs Provide The Data To Help Drive Business Decisions While Improving Customer Experiences
Loyalty programs are a cost of doing business with most restaurants. The programs provide data
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How to Create a Great Restaurant Experience Using Product Innovation
Restaurants are constantly trying to wow their guests with new and exciting experiences. After all,
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How Retailers Are Innovating With Technology To Connect With Consumers
Today’s consumers are tech savvy and expect to be able to access the same online
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Maximize Profitability and Reducing Costs for Your Restaurant
Restaurant profitability is essential to being a successful restaurant operator. Whether you own the business
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Creating a Memorable Restaurant Experience
Restaurant guests don’t come to your establishment once (at least you don’t want a one
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How Convenience Stores Threaten Fast Food Restaurants
Fast-food chains have been struggling to keep up with the demands of customers who are
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How Technology Is Changing The Way We Eat: From Fast Food to Fine Dining
Have you ever walked into a restaurant and been so blown away by the architecture
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Understanding Your Customers with Order History Data
Do you know what your customers’ favorite dishes are at your restaurant? Do you have
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How Ordering Apps Changed How Customers Engaged with Restaurants
As we start, put yourself into the customers shoes and think about how you changed
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The Pros and Cons of Operating A Ghost Kitchen Restaurant: The Secret Behind the Success
A ghost kitchen is where your kitchen services (food prep, cooking etc) are not operated
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How Technology Can Benefit Restaurant Employees Instead of Replacing Them The Rise of Digital Technology in the Restaurant Industry
The restaurant industry is changing at a rapid pace. New technologies are being introduced almost
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Ways Artificial Intelligence Voice Ordering Will Impact Restaurants and Customers
Artificial intelligence (AI) is making its way into every industry, from banking and healthcare to
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Employee and Patient Self Service Kiosks in Hospitals and Healthcare
When it comes to improving patient care and reducing the time it takes to complete
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Emerging Trends in the Travel and Tourism Industry
A couple weeks ago we covered the meetings and events industry and how COVID really
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Ways Loyalty Programs Use Data to Drive Customer Engagement
With the shift in customer expectations, loyalty programs need to evolve in order to meet
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Copeland’s of New Orleans Integrates the EZ-Chow Self-Service Kiosk Ordering Solution
The Louisville-based EZ-Chow has partnered with Copeland’s of New Orleans to add the EZ-Chow self-service
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Technology and Experiences to Expect from Quick Service Restaurants in 2023
The restaurant industry is changing at a rapid pace. Fast casual, technology-focused concepts are taking
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Artificial Intelligence in the Restaurant Industry: How AI Will Change Your Experiences
Artificial intelligence (AI) is the next big thing in the restaurant industry. AI is a
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How Third Party Delivery Services are Changing the Pizza Industry
Pizza has been a popular meal for many years, but the pizza industry has recently
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Quick-Serve Restaurants Take the Next Step in Self-Ordering Kiosks
Quick-service restaurants (QSRs) in today’s world need to be able to adapt quickly and offer
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Technology Trends Impacting the Restaurant Industry
Technological advancements in the restaurant industry are so rampant that they’re almost impossible to keep
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Using QR Codes and Kiosks in the Restaurant Industry to Drive More Customer Engagement
In today’s digital world, there is no limit to how businesses can drive more engagement
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How to Get More Customers to Enroll in Your Restaurant Loyalty Program
When it comes to increasing foot traffic and keeping your customers coming back for more,
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How to Drive Your Restaurant Business with Data, Analytics and Insights
In today’s competitive restaurant environment, it’s more important than ever to use data, analytics and
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Restaurant Industry Loyalty Programs – Ways To Retain Customers
Loyalty programs can play an important role in attracting new customers, retaining current ones and
Blog
Emerging Trends within the Meetings and Events Industry
Last week we covered the recreation & entertainment industry and how important technology has been
News
EZ-Chow and Patronix Partnership Enables Merchant Loyalty Rewards
The Louisville-based EZ-Chow is now offering their merchant partners product loyalty rewards through a partnership
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How Technology is Changing the Recreation & Entertainment Industry
Last week we covered the lodging industry and how technology has been a driving force
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Did You Know Webinar with Heartland POS and EZ-Chow
Mo Sloan (Founder and CEO of EZ-Chow) had the opportunity of spending time with the
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Community Highlights: Meet Mo Sloan through the eyes of the SouthCarolinaVoyager
The SouthCarolinaVoyager spent time with Mo Sloan to learn more about the Founder and CEO
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Driving Change in the Lodging Industry with Technology
Last week we covered the Food and Beverage industry and how the kiosk technology is
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Kiosk Technology in the Food & Beverage Industry
The hospitality industry contains five different sectors and today we are going to dive into
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Meet EZ, The Newest Member of the EZ-Chow Family
Customer expectations, the changing landscape and the need to adapt has led EZ-Chow to observe,
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Celebrating those behind EZ-Chow: An interview with our VP Enterprise Architecture, Michael Haines
Michael Haines, started with EZ-Chow in July of 2018, coming from Humana, where he was
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The Intertwined Intricacies of the Hospitality Industry
Self-service technology has been increasingly important in the evolution of the hospitality industry while improving
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Benefits of Restaurant Technology to Help Retain and Attract Talent
There have been many recent articles and news reports that discuss how technology will replace
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Celebrating those behind EZ-Chow: An interview with Brian Moore, Vice President, Operations & Merchant Success
EZ-Chow Vice President, Operations & Merchant Success, Brian Moore, started with EZ-Chow in May of
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Marketing, Promoting Products and Driving Sales with Self-Service Kiosks
Self-service kiosks in the restaurant industry have many advantages and benefits for your business especially
Blog
Celebrating those behind EZ-Chow: An interview with our founder, Mo Sloan
EZ-Chow Founder, Mo Sloan, started the Louisville based custom Point-of-Sale digital ordering integration solutions company
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Changing Customer Behaviors with Self-Service Kiosks
Technology has been transforming the way customers interact and engage with brands for years. Some
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Improve Your Menu Management with an EZ-Chow Kiosk
Self-service Kiosks offer many benefits such as reduced labor costs, increased profitability, and a better
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How Kiosks Can Help with Your Restaurants Labor Issues
You are not only battling rising costs, but you are also battling staffing and labor
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How EZ-Chow Kiosks Can Help Restaurants Combat Inflation
Over the past couple of years, restaurants have been faced with many challenges due to
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How Data Analytics Can Help Restaurants Reinvent Themselves
Customer experiences and data analytics go hand-in-hand to give restaurants helpful insights about guests as
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Restaurant Technology that is Changing Customer Experiences
Restaurants both big and small are having to compete with many different dining options and
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How to Transform College Dining Experiences with Kiosk Ordering
College students are always on the go, running from one end of campus to the
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Meeting Customer Expectations of Always-Connected Diners
The digital age has completely changed the way consumers access, use and consume data. The
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Using Technology to Solve Restaurant Challenges
The restaurant industry faces staffing issues, changing customer expectations, and tight margins with rising food
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How a Louisville company aims to ease restaurant staffing issues
Article first appeared in Louisville Business First on May, 9 2022. A Louisville-based technology company
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The Importance of Data Collection from Your Online Ordering Platform
Restaurants have been collecting customer data for years using various methods. Two that come to
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The Future of Self-Service Ordering: Faster Service & Reduced Wait-Times with Kiosks
Customers’ expectations are always changing and brands need to plan on ways to stay ahead
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Increasing Revenue and Profits with Up-Selling and Cross-Selling
Brands are always looking for ways to maximize revenue and profits. Upselling and cross-selling are
Blog
Benefits of Online Ordering and a Good Mobile Experience
Ordering online has become the new norm in our fast-paced world, especially when it comes
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The Importance of Quality Photography to Grow Your Online Ordering Platform
Photography is important to the online experience especially as it relates to online ordering. Since
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How to Approach Staffing Issues and Supply Chain Challenges
No doubt every business has faced staffing issues and supply-chain disruptions at one point or
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3 Tech Trends Your Business Should Try in 2022
We can all agree that the pandemic has drastically changed the way of our world
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Need a sales lift? Lean on LTOs
Holiday season is upon us and with that comes several opportunities to capitalize on flavor
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Boost business with beverages to-go
Online ordering has no doubt helped ease the pressure as restaurant operators have pivoted to
News
What are Some Additional Ways to Build Revenue Streams and Prepare for the Winter Months?
his edition of Modern Restaurant Management’s “Ask the Expert” features advice from EZ-Chow Inc. Chief Sales Officer
News
How Are Tech Trends Shifting in a Post-COVID-19 World?
This edition of Modern Restaurant Management’s “Ask the Expert” features advice from EZ-Chow Inc. CEO Mo Sloan. Click
News
How this black-owned delivery service is giving back to restaurants amid covid-19
With social distancing and quarantine restrictions still in place amid the COVID-19, or the novel coronavirus pandemic, many
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What Are Online Ordering Considerations During COVID-19?
This edition of MRM’s “Ask the Expert” features advice from EZ-Chow Inc. Please send questions to Modern