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10 Tips for Optimizing Your Retail Self-Ordering Kiosk
For the retail industry, efficiency and customer satisfaction are crucial for success. One way to
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Latest Articles
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How to Leverage EZ-Chow’s Self-Service Kiosks for Clover’s POS System
Staying ahead of the game is crucial, especially in the competitive restaurant industry. One way
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10 Strategies to Maximize Restaurant Success with an Online Ordering System
An effective online ordering system is crucial for any restaurant to thrive and succeed, especially
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The Ultimate Guide on Setting Up an Online Food Ordering System
Having an online food ordering system is no longer just a luxury for restaurants, it’s
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How White Label Online Ordering Platforms Empower Restaurants
Every restaurant is looking for ways to stand out from the competition and online ordering
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10 Ways to Reduce the Cost of Self-Ordering Kiosks
Self-ordering kiosks have revolutionized the dining experience, offering a streamlined and efficient way for customers
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10 Tips for Choosing the Best Online Ordering System for Small Businesses
Having an online ordering system is essential for small businesses, especially in the restaurant industry.
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Boosting Revenue and Customer Satisfaction With Real-Time Restaurant Menu Updates
Restaurant owners and operators understand the importance of staying ahead of the competition and meeting
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Strategies to Enhance the Hotel Guest Experience with a Hotel Digital Ordering Platform
The hospitality industry is constantly evolving, and it is essential for hotels to adapt to
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Strategies for Leveraging Customer Data from Your Restaurant
Restaurants have access to a vast amount of customer data that, when properly leveraged, can
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Born 2 Bagel: Authentic New York-Style Bagels and Seamless Online Ordering
Born 2 Bagel, located in Louisville, Kentucky, is a haven for bagel lovers seeking an
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The Power of Personalization in the Restaurant Industry
For a restaurant to thrive, providing a personalized guest experience is key to standing out
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Marketing Your Online Ordering Solution to Your Customers
Having an online ordering solution for your business is essential to meet the growing demand
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How Online Ordering Revolutionizes Restaurant Operations and Boosts Performance
Restaurants are constantly seeking innovative ways to streamline their operations and enhance customer satisfaction. One
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Top Reasons Your Restaurant Needs an Online Ordering Solution in 2024
As we look towards 2024, several key trends are set to shape the future of
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Restaurant Trends for 2024: Enhancing Customer Experiences with Online Ordering and Self-Service Kiosks
In the ever-evolving landscape of the restaurant industry and changing customer expectations, staying ahead of
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The Importance of Digital Ordering Platforms for Quick Service Restaurants (QSRs)
Quick service restaurants (QSRs) face the challenge of meeting customer demands for convenience and efficiency
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Enhancing Restaurant Customer Experiences with Online Ordering
The restaurant industry is continuously evolving to meet the changing preferences and behaviors of consumers.
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Enhancing the Guest Experience and Driving Revenue Growth Online Ordering for Restaurants
With the evolution of customer expectations and how people are always on-the-go, online ordering has
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Elevate Your Events with an Integrated Digital Ordering Platform & Self-Service Kiosks
For the event organizer, efficiency and convenience are key factors in creating a successful event.
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Enhancing the Theme Park Guest Experiences and Maximizing Profits
In the competitive landscape of the theme park industry, ensuring outstanding guest experiences and maximizing
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Streamlining Resort Operations and Enhancing Guest Experiences
The hospitality industry has been evolving rapidly over the last decade as travelers expectations change.
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The Power of Online Ordering and Menu Optimization
Having an effective online ordering system and a well-optimized menu is crucial for restaurant businesses.
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Food Truck Online Ordering System: Enhancing Efficiency and Customer Experience
Over the last five to ten years, food trucks have become increasingly popular, offering a
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How EZ-Chow Boosts Restaurant Revenue with Branded Online Ordering Solutions
Restaurants must adjust to the evolving patterns of consumer behavior in the current digital era.
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The Benefits of EZ-Chow Online Ordering for Restaurants
As technology continues to shape the way we live and do business, the restaurant industry
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The Things That Keep Restaurant Owners Up at Night
Operating a restaurant presents numerous challenges. Balancing staff management with guaranteeing customer contentment, restaurant proprietors
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Boosting Revenue and Brand Loyalty with EZ-Chow’s Digital Ordering Platform
Restaurants in the modern digital era must navigate through a constantly changing landscape, as consumer
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The Rise of Self-Service Kiosks in the Restaurant Industry
The restaurant industry has seen a steady rise in the adoption of self-service kiosk technology
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How Self Service Kiosks Revolutionize the Restaurant Industry
Efficiency and convenience are key factors in providing exceptional customer service. The restaurant industry, in
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The Benefits of Implementing Automated Self-Service Kiosks for Restaurants
In the world of restaurants and quick service restaurants (QSRs), finding ways to optimize operations
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Enhance Your Restaurant Customer Experience with an Online Ordering System
Customers expect convenience and efficiency in every aspect of their lives, including ordering food. Implementing
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How Self-Service Kiosks Empower Guests and Boost Restaurant Revenue
With the evolution of the restaurant industry, technology plays a crucial role in enhancing the
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Maximizing Profits and Efficiency with Self-Service Kiosks for Restaurants
Consumers are constantly seeking convenience and efficiency in their dining experiences and as a result,
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How California’s New Law Impacts Restaurant Employees and the Role of Self-Service Kiosks in Labor Cost Management
In California, a new law is set to revolutionize the landscape for restaurant employees, particularly
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The Importance of a Strong Digital Ordering Platform for Restaurants
Restaurants need to adapt to the changing consumer preferences and behaviors. One of the key
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The Power of Self-Service Kiosks in Quick-Service Restaurants
Efficiency and customer satisfaction are key factors for success in the fast-paced quick-service restaurant (QSRs)
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How Self Service Kiosks Revolutionize Coffee Shops
Customers are increasingly seeking convenience and efficiency in every aspect of their lives. This demand
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How McDonald’s Self-Service Kiosks Changed the Customer Experience Game
In the aways changing fast-food industry, customer experience is a key factor for success. As
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The Benefits of Self-Service Kiosks for Food Ordering at Resorts and Hotels
Convenience and the ability to put the customer and experience first is paramount, especially in
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The Power of Mobile Ordering for Restaurants: Boosting Efficiency and Revenue
Mobile ordering apps have become the game-changer for the restaurant industry where convenience and speed
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The Advantages of Self-Service Kiosks in University Cafeterias
A better and enhanced overall customer experience starts with efficiency and convenience. This holds true
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The Benefits of Implementing a Reservation System in Restaurants
In the rapidly evolving and competitive landscape of the restaurant industry, maintaining a competitive edge
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Kiosks for Restaurants: Empowering Guests and Boosting Business
In today’s fast-paced world, convenience and efficiency are key factors in the success of any
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Streamlining Restaurant Operations With an Integrated Online Ordering Solution
The restaurant industry has always been a fast-paced and ever-evolving space. With the rise of
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Level Up Your Restaurant’s Loyalty Program: How Gamification Can Boost Customer Engagement
As a restaurant owner, you know that customer loyalty is essential to your business’s success.
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Enhancing the Restaurant Experience with Digital Signage
In the competitive restaurant landscape, it is crucial for businesses to find effective ways to
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Boost Reservations and Customer Satisfaction with a Restaurant Reservation System
With the experience we have had at EZ-Chow, it is important for a restaurant to
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The Importance of Creating Great Restaurant Customer Experiences
In the fiercely competitive restaurant industry of today, the paramount factor for success is providing
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How Self-Service Kiosks Can Solve Labor Shortages and Improve Employee Compensation
For many restaurants today, labor shortages have become a significant concern for many, including retail
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5 Proven Strategies for Promoting Your Online Ordering Website to Hungry Customers
As someone who has owned a restaurant as a franchisee, I know how important it
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Transform Sales and Customer Retention with Integrated Loyalty Programs
In the highly competitive restaurant industry, customer loyalty plays a crucial role in the success
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How Self-Service Kiosks Can Revolutionize Your Restaurant Operations
Efficiency is crucial in the restaurant industry. Streamlined operations save time, resources, and enhance customer
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The Importance of an Online Ordering Solution for Restaurants
For changing customer expectations and their ability to access the information they want from their
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The Importance of Menu Optimization for Restaurants
In the cutthroat world of the restaurant industry, one of the most crucial factors determining
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Adopting Customer-Centric Strategies: How Restaurants are Adapting to the Evolving Needs of Their Customers
In the fast-paced restaurant industry, customer demands and expectations are constantly changing. Simply serving quality
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Transforming the Restaurant Experience: The Power of Self-Service Kiosks for Enhanced Revenue and Customer Satisfaction
Constantly evolving, the restaurant industry is currently abuzz with a groundbreaking trend that has caught
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The Power of Data: Boosting Restaurant Sales and Enhancing Customer Engagement
In today’s digital era, harnessing the power of data is paramount. Restaurants that effectively utilize
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Why Regulars Keep Coming Back: The Key Elements of a Restaurant That Wins Over Customers for Life
When it comes to the restaurant industry, customer loyalty is everything. A loyal customer not
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Maximize Revenue and Delight Customers: Unlocking the Power of Content Creation for Your Online Restaurant Menu
Struggling to boost your restaurant’s earnings while ensuring customer satisfaction? In today’s digital era, a
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Embrace the Future of Restaurant Management: Boost Your Bottom Line with Chatbots and AI
n the fiercely competitive and fast-paced restaurant industry, staying ahead requires more than just exceptional
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Enhancing Food Truck Efficiency with Self-Service Kiosks
With the rising popularity of food trucks and their mouthwatering array of unique cuisines, running
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The Future of Dining: Revolutionizing the Restaurant Industry with AI Technology
Discover how AI technology is reshaping the restaurant industry and revolutionizing the dining experience. In
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Revolutionizing the Restaurant Industry: How Self-Service Kiosks Can Curb Discounting
In the highly competitive restaurant industry, businesses are constantly seeking strategies to differentiate themselves. One
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Unlocking the Power of Google Reviews: How Your Restaurant Can Benefit
As a restaurant owner, you understand the importance of delivering a remarkable dining experience to
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From Skeptics to Supporters: How to Overcome Customer Resistance to Self-Service Kiosks
Self-service kiosks are increasingly common in the business world, offering an easy and effective means
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The Rise of Delivery Robots: How They’re Changing the Way We Order Food
The world of food delivery has evolved significantly from the days of calling a restaurant
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The Benefits of Embracing Online Ordering for Restaurants in 2023 and Beyond
The demand for convenience is on the rise, and customers’ expectations are changing as technology
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From Mobile Apps to Self-Service Kiosks: Exploring the Latest Trends in Fast Casual Ordering
Fast casual restaurants are becoming increasingly popular in our fast-paced world where customers don’t want
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From Personalized Rewards to Social Media Engagement: Innovative Ways Restaurants Can Boost Customer Loyalty
In today’s competitive restaurant industry, customer loyalty is more important than ever. With so many
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Revolutionizing the Restaurant Industry: Increase Profits with Personalized Online Menus and Online Ordering
The restaurant industry has always been highly competitive, with new players entering the market every
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The Benefits of Self-Service Kiosks: How Self-Service Kiosks Can Improve Your Restaurant Customer Experience
Self-service kiosks have become a popular way to offer a convenient and efficient experience for
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How to Leverage Restaurant Loyalty Program Data to Drive Business Decisions
In today’s competitive restaurant industry, building customer loyalty is crucial for success. One powerful tool
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How to Create a Great Restaurant Experience Using Product Innovation
Restaurants are constantly trying to wow their guests with new and exciting experiences. After all,
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How Retailers Are Innovating With Technology To Connect With Consumers
Today’s consumers are tech savvy and expect to be able to access the same online
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Creating a Memorable Restaurant Experience
Restaurant guests don’t come to your establishment once (at least you don’t want a one
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How Convenience Stores Threaten Fast Food Restaurants
Fast-food chains have been struggling to keep up with the demands of customers who are
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How Technology Is Changing The Way We Eat: From Fast Food to Fine Dining
Have you ever walked into a restaurant and been so blown away by the architecture
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Understanding Your Customers with Order History Data
Do you know what your customers’ favorite dishes are at your restaurant? Do you have
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How Ordering Apps Changed How Customers Engaged with Restaurants
As we start, put yourself into the customers shoes and think about how you changed
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The Pros and Cons of Operating A Ghost Kitchen Restaurant: The Secret Behind the Success
A ghost kitchen is where your kitchen services (food prep, cooking etc) are not operated
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How Technology Can Benefit Restaurant Employees Instead of Replacing Them The Rise of Digital Technology in the Restaurant Industry
The restaurant industry is changing at a rapid pace. New technologies are being introduced almost
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Exploring the Impact of AI Voice Ordering on Restaurants
Technology continues to revolutionize various aspects of our lives, and the restaurant industry is no
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Emerging Trends in the Travel and Tourism Industry
A couple weeks ago we covered the meetings and events industry and how COVID really
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Ways Loyalty Programs Use Data to Drive Customer Engagement
With the shift in customer expectations, loyalty programs need to evolve in order to meet
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Copeland’s of New Orleans Integrates the EZ-Chow Self-Service Kiosk Ordering Solution
The Louisville-based EZ-Chow has partnered with Copeland’s of New Orleans to add the EZ-Chow self-service
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Technology and Experiences to Expect from Quick Service Restaurants in 2023
The restaurant industry is changing at a rapid pace. Fast casual, technology-focused concepts are taking
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Artificial Intelligence in the Restaurant Industry: How AI Will Change Your Experiences
Artificial intelligence (AI) is the next big thing in the restaurant industry. AI is a
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How Third Party Delivery Services are Changing the Pizza Industry
Pizza has been a popular meal for many years, but the pizza industry has recently
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Quick-Serve Restaurants Take the Next Step in Self-Ordering Kiosks
Quick-service restaurants (QSRs) in today’s world need to be able to adapt quickly and offer
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Technology Trends Impacting the Restaurant Industry
Technological advancements in the restaurant industry are so rampant that they’re almost impossible to keep
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Using QR Codes and Kiosks in the Restaurant Industry to Drive More Customer Engagement
In today’s digital world, there is no limit to how businesses can drive more engagement
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How to Get More Customers to Enroll in Your Restaurant Loyalty Program
When it comes to increasing foot traffic and keeping your customers coming back for more,
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How to Drive Your Restaurant Business with Data, Analytics and Insights
In today’s competitive restaurant environment, it’s more important than ever to use data, analytics and
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Restaurant Industry Loyalty Programs – Ways To Retain Customers
Loyalty programs can play an important role in attracting new customers, retaining current ones and
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Emerging Trends within the Meetings and Events Industry
Last week we covered the recreation & entertainment industry and how important technology has been
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EZ-Chow and Patronix Partnership Enables Merchant Loyalty Rewards
The Louisville-based EZ-Chow is now offering their merchant partners product loyalty rewards through a partnership
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How Technology is Changing the Recreation & Entertainment Industry
Last week we covered the lodging industry and how technology has been a driving force
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Did You Know Webinar with Heartland POS and EZ-Chow
Mo Sloan (Founder and CEO of EZ-Chow) had the opportunity of spending time with the
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Community Highlights: Meet Mo Sloan through the eyes of the SouthCarolinaVoyager
The SouthCarolinaVoyager spent time with Mo Sloan to learn more about the Founder and CEO
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Driving Change in the Lodging Industry with Technology
Last week we covered the Food and Beverage industry and how the kiosk technology is
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Kiosk Technology in the Food & Beverage Industry
The hospitality industry contains five different sectors and today we are going to dive into
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Meet EZ, The Newest Member of the EZ-Chow Family
Customer expectations, the changing landscape and the need to adapt has led EZ-Chow to observe,
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Celebrating those behind EZ-Chow: An interview with our VP Enterprise Architecture, Michael Haines
Michael Haines, started with EZ-Chow in July of 2018, coming from Humana, where he was
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The Intertwined Intricacies of the Hospitality Industry
Self-service technology has been increasingly important in the evolution of the hospitality industry while improving
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Celebrating those behind EZ-Chow: An interview with Brian Moore, Vice President, Operations & Merchant Success
EZ-Chow Vice President, Operations & Merchant Success, Brian Moore, started with EZ-Chow in May of
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Marketing, Promoting Products and Driving Sales with Self-Service Kiosks
Self-service kiosks in the restaurant industry have many advantages and benefits for your business especially
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Celebrating those behind EZ-Chow: An interview with our founder, Mo Sloan
EZ-Chow Founder, Mo Sloan, started the Louisville based custom Point-of-Sale digital ordering integration solutions company
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Changing Customer Behaviors with Self-Service Kiosks
Technology has been transforming the way customers interact and engage with brands for years. Some
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Improve Your Menu Management with an EZ-Chow Kiosk
Self-service Kiosks offer many benefits such as reduced labor costs, increased profitability, and a better
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How Kiosks Can Help with Your Restaurants Labor Issues
You are not only battling rising costs, but you are also battling staffing and labor
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How EZ-Chow Kiosks Can Help Restaurants Combat Inflation
Over the past couple of years, restaurants have been faced with many challenges due to
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How Data Analytics Can Help Restaurants Reinvent Themselves
Customer experiences and data analytics go hand-in-hand to give restaurants helpful insights about guests as
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Restaurant Technology that is Changing Customer Experiences
Restaurants both big and small are having to compete with many different dining options and
Blog
10 Benefits of Self-Service Kiosks in University Cafeterias
Self-service kiosks are now a common sight in university cafeterias, reflecting a growing trend among
Blog
Meeting Customer Expectations of Always-Connected Diners
The digital age has completely changed the way consumers access, use and consume data. The
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Using Technology to Solve Restaurant Challenges
The restaurant industry faces staffing issues, changing customer expectations, and tight margins with rising food
News
How a Louisville company aims to ease restaurant staffing issues
Article first appeared in Louisville Business First on May, 9 2022. A Louisville-based technology company
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The Importance of Data Collection from Your Online Ordering Platform
Restaurants have been collecting customer data for years using various methods. Two that come to
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Top 10 Benefits of Self-Ordering Kiosks at Your Restaurant
Self-ordering kiosks are revolutionizing the way we dine out, and for good reason. They not
Blog
Increasing Revenue and Profits with Up-Selling and Cross-Selling
Brands are always looking for ways to maximize revenue and profits. Upselling and cross-selling are
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Benefits of Online Ordering and a Good Mobile Experience
Ordering online has become the new norm in our fast-paced world, especially when it comes
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The Importance of Quality Photography to Grow Your Online Ordering Platform
Photography is important to the online experience especially as it relates to online ordering. Since
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How to Approach Staffing Issues and Supply Chain Challenges
No doubt every business has faced staffing issues and supply-chain disruptions at one point or
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3 Tech Trends Your Business Should Try in 2022
We can all agree that the pandemic has drastically changed the way of our world
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Need a sales lift? Lean on LTOs
Holiday season is upon us and with that comes several opportunities to capitalize on flavor
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Boost business with beverages to-go
Online ordering has no doubt helped ease the pressure as restaurant operators have pivoted to
News
What are Some Additional Ways to Build Revenue Streams and Prepare for the Winter Months?
This edition of Modern Restaurant Management’s “Ask the Expert” features advice from EZ-Chow Inc. Chief Sales Officer
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How Are Tech Trends Shifting in a Post-COVID-19 World?
This edition of Modern Restaurant Management’s “Ask the Expert” features advice from EZ-Chow Inc. CEO Mo Sloan. Click
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How this black-owned delivery service is giving back to restaurants amid covid-19
With social distancing and quarantine restrictions still in place amid the COVID-19, or the novel coronavirus pandemic, many
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What Are Online Ordering Considerations During COVID-19?
This edition of MRM’s “Ask the Expert” features advice from EZ-Chow Inc. Please send questions to Modern